SharePoint Problem & Change Management Procedures Governance – Consulting Best Practices Example

Posted by EPC Group on Sep.20, 2012 8:00 am

I.T. – SharePoint Problem and Change Management Procedures

I. Introduction

The purpose of this example “document” from EPC Group is to define the procedures used to manage SharePoint 2010 / 2013 support requests, assign resources to those requests, and implement solutions to those requests, as well as provide ongoing support to ensure reliability and availability of information systems. These procedures apply to all components of the organization’s information systems and should be understood and followed by all I.T. personnel.

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Topics: SharePoint 2010 Sharepoint 2010 Consulting SharePoint 2013 Consulting SharePoint 2013 Upgrade Sharepoint Administration SharePoint Change Management SharePoint End User Adoption SharePoint Help Desk Procedures SharePoint Steering Committee

SharePoint 2013 as a Service and a Solution (SPaaS)

Posted by EPC Group on May.10, 2015 9:05 pm

SharePoint as a Service and a Solution (SPaaS)

As the Information Age reaches a new level of maturity, many organization are finding that the data and content they have been storing, both physically and electronically, have become both an immense administrative burden as well as a security risk and a key to unlocking potential for the organization.

With consumer electronics and network bandwidth, storage, and accessibility becoming tantamount to an organization’s well- being, it also becomes increasing important for every organization to not only manage their information stores appropriately, but to also provide the foundation and tools necessary for their information workers to both perform their duties and to do them well.

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Topics: Consulting From the Trenches SharePoint 2013 Sharepoint 2013 Migration SharePoint 2013 Private Cloud SharePoint 2013 Search SharePoint 2013 Security SharePoint 2013 Upgrade SharePoint 2013 Workflows Sharepoint Administration SharePoint Branding SharePoint Change Management SharePoint Consulting SharePoint Custom Development SharePoint Development SharePoint End User Adoption SharePoint Governance SharePoint Help Desk Procedures SharePoint Managed Services SharePoint Migrations SharePoint My Sites System Architecture